FAQ

  • How to care for my jewelry?

    Gentle Cleansing:

    14k gold doesn’t tarnish and isn’t afraid of water. Use a soft cloth or mild soap and water to clean your jewelry gently.

    Keep It Au Natural:

    Keep your gold away from harsh chemicals like bleach or cleaners. This is especially important for jewelry with delicate gemstones, as harsh chemicals can damage or discolor them.

    Give It a Home:

    Store your jewelry in a soft pouch or box to prevent scratches. After all, your precious heirloom deserves a cozy home!

    Handle with Care:

    Be gentle with your jewelry to avoid scratches and dents. Despite its durability, solid 14k gold still appreciates a delicate touch!

    Everyday Wear:

    Wear your 14k gold jewelry regularly. The oils from your skin help maintain its luster, keeping it looking its best.

  • Where do you ship to?

    WE SHIP ANYWHERE IN THE USA.

  • How long will my order take?

    IN STOCK ITEMS WILL SHIP IN A WEEK. ALL CUSTOM PIECES TAKE 3-4 WEEKS.

  • How do I ship my order back to you?

    WE OFFER QUICK AND EASY FREE 60-DAY RETURNS FOR ALL CUSTOMERS IN THE US.

    PLEASE CHECK BELOW TO SEE EXCEPTIONS:

    - ENGRAVED AND PERSONALIZED PRODUCTS

    - HAVE NO SIGNS OF WEAR OR DAMAGE AND IN IT’S ORIGINAL PACKAGING

  • HANDCRAFTED LOCALLY

    Handcrafted locally in San Francisco, we avoid mass production with limited-run collections.

  • UNIQUE DESIGNS

    Our designs fit every style, day or night, crafted to accessorize your stories.

  • SUSTAINABLE CREATIONS

    Prioritizing sustainability, we ethically source gemstones and incorporate recycled gold into our creations.

  • FUTURE HEIRLOOMS

    Inspired by heirlooms, each piece we create aspires to be a cherished future treasure,intimately connected to personal stories. 

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